You built your business on technical quality and it shows. You’ve never really had to sell much because you’ve never had to – everything is reputation and repeat work. But the market is competitive and technical quality on its own isn’t quite enough.
The work keeps coming in and everyone’s busy but things tend to go from overstressed to rummaging for work all too often. The margins aren’t where you want them to be and it leaves you wondering why your’e putting all this effort in.
You sometimes wonder whether you should be saying no to certain work but it feels too risky, and you keep promising that you’ll look at the business stuff (pricing, positioning, strategy) when things calm down – but it never seems to materialise.
None of this is a coincidence, or unusual.
How does it work?
We start by looking at hour your business actually works, not just the gut feel, looking at data, talking to your team, interviewing clients.
From there we build a clear picture about where the firm is losing time and money, where the bottlenecks are and what needs to change to fix it.
At this point, rather than handing over a pretty report and disappearing, I can stick around to help with execution. This varies from business to business but in the past it’s included things like building bespoke project management tools, running role definition workshops and implementing the outcomes or creating standardised processes so that documents can be be created faster and with more consistency.
Sound interesting? Let’s have a chat.
NB Strategy 